Service Advisors

Responsibilities:

Greet customers in a timely and friendly manner

Obtain vehicle information and accurately record vehicle problems on repair order

Take service calls from customers to schedule appointments

Foster positive customer relations with a friendly attitude

Communicate repair details, estimates, and charges to customers

Inform customers of their maintenance and repair needs which are identified during the service appointment process based on service history and vehicle inspection

Communicate repair status to customers

Act as a liaison between external customers and all those involved internally at the dealership in the service appointment process

Review results of customer satisfaction surveys with Service Managers

Desired Qualifications:

• Outstanding communication skills
• Professional appearance
• Positive work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Basic understanding of vehicle systems
• Basic understanding of computer keyboard operations
• Valid drivers license
• Ability to multi-task
• High school diploma or equivalent

Most of our positions come with the following benefits:

• Excellent earning potential
• Paid training
• Performance incentives
• Health insurance, dental insurance, disability insurance, life insurance
• 401(k) program
• Paid holidays and vacations
• Equal opportunity employer
• Drug-free workplace

 
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